Carpet Care

Maintaining the beauty of Helios Wools is easy

Extend the life of your carpet

Cleaning at regular intervals, rather than waiting until the carpet is heavily soiled, actually extends its life. And when carpet life is increased, so is the return on your investment. A simple maintenance program, including regular, interim, and periodic cleanings, will keep your Helios Wools looking as good as the day they were installed.

Stain and Spot Removal

Speed is of the essence. Blot up liquids with paper towel or absorbent cloth. Scoop up solids with the end of a knife or spoon. Follow our spot removal chart for detailed instructions.


SPOT REMOVAL CHART

Vacuuming

Regular and thorough vacuuming once a week (more often in heavy traffic areas) is an economical and effective way to remove soil and dirt particles before they become embedded into the pile of the carpet. For best results, empty your vacuum bag when half full.

An upright vacuum with a beater bar/brush is best for cut pile carpet. A suction-only vacuum is recommended for loop pile Berber carpet to prevent excessive fuzzing.

Stain and Spot Removal

Speed is of the essence. Blot up liquids with paper towel or absorbent cloth. Scoop up solids with the end of a knife or spoon. Follow our spot removal chart for detailed instructions.

SPOT REMOVAL CHART

Vacuuming

Regular and thorough vacuuming once a week (more often in heavy traffic areas) is an economical and effective way to remove soil and dirt particles before they become embedded into the pile of the carpet. For best results, empty your vacuum bag when half full.

An upright vacuum with a beater bar/brush is best for cut pile carpet. A suction-only vacuum is recommended for loop pile Berber carpet to prevent excessive fuzzing.

Preventive Measures

A few preventive measures can go a long way in protecting your carpet. Place absorbent mats at entrances to your home; change or launder when these mats become dirty. Regularly change filters in your heating and air conditioning systems. Clean traffic lanes and in front of frequently used chairs periodically with an absorbent powder such as Host®, Capture® or Dri-Matic®. Do not apply stain repellent treatments that contain any silicone, because they tend to accelerate carpet soiling.

preventative_measures

Interim Maintenance

Occasionally, more comprehensive cleaning is needed to restore color and appearance. Impregnated absorbent compound - inert powders impregnated with a mixture of cleansing agents and solvents - can be brushed into the carpet pile on an interim basis to absorb dirt from the carpet fiber.

Periodic Maintenance

Thorough cleaning is required periodically to remove the deepest soil. There are many deep cleaning methods you can use to ensure the beauty and life of a wool carpet or rug. Wools of New Zealand recommends using heat water extraction by a professional and reputable cleaner, whose references have been checked. There are two organizations- The Association of Specialists in Cleaning and Restoration (ASCR) and The Institute for Inspection, Cleaning, and Restoration Certification (IICRC) that train wool cleaners.

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You can find a Certified Wool Care Specialist by calling
ASCR at 1-800-272-7012 or IICRC at 1-800-835-4624